Refund & Exchange Policy

 

Thank you for choosing Reverie & Lace, we truly appreciate your support and want to ensure you have a wonderful experience with every purchase. Please take a moment to read through our policy.

 

♡ Order Confirmation:

Reverie and Lace upholds a strict policy of no exchanges or refunds. All sales are considered final. We do not accept cancellations, returns, or refunds. Please be sure to carefully review your order before confirming.

 

♡ Sizing:

We understand that finding the perfect fit is important. Please refer to our size guides before placing your order, as we are unable to process exchanges or returns for sizing issues. If you have any questions about fit, feel free to reach out to us before making your purchase, and we’d be happy to assist!

 

♡ Production Time:

All orders are carefully crafted and typically take 1-2 weeks for production and processing. Once your order is ready, we’ll notify you, and it will be on its way to you!

 

♡ Pre-Orders:

If you're interested in a pre-order or would like to inquire about availability, don’t hesitate to contact us via WhatsApp. We’re here to help and will provide you with all the details you need. For our pre-order items, please allow 3-4 weeks for production and delivery.

 

♡ Our Commitment:

We take great pride in the quality and care we put into every product. While we ensure all of our items are in perfect condition before shipping, if you ever have any questions or concerns, we are always happy to assist.

Thank you for choosing Reverie & Lace. We truly appreciate your understanding and your trust in us.